Support

For help with Shortbug, email support@shortbug.com. Include your macOS version, the Shortbug version, and, if you can, the script or the smallest part of it that shows the problem.

Shortbug is not released yet, so there is nothing to support today. Common questions about the trial, licensing and permissions are answered in the FAQ.

If a script cannot control an app

macOS asks before Shortbug can control another app. If you refused, scripts that talk to that app fail with error -1743, and Shortbug shows where in System Settings to allow it again.

If you lose your license key

Email the support address with the email you bought with, and the key will be sent again.